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Policies & Terms

Policies & Terms

 

Payment Requirements:

Payment must be included with all orders.

American Express, Discover, Mastercard, and Visa accepted.

All pricing is US Dollars.

 

Shipping To You:

Artisan Art & Framing has selected USPS as their shipping supplier:

Prints will be rolled and shipped priority mail in tubes.

Shipping cost for packages weighing up to 2 pounds is $9.99.

Shipping cost for packages weighing over 2 pounds and under 5 pounds is $19.99

 

Damaged Packages:

If you receive a damaged package, please contact us immediately. It is Artisan Art & Framing’s responsibility to file a claim with USPS.

 

Copyrights:

We will not print any digital image that is copyrighted.

If you receive a copyright release on copyright owner’s letterhead, we will be glad to make prints.

The customer assumes responsibility for all identifiable and unidentifiable copyright articles.

 

Print Services:

All prints are printed borderless. Bordered prints are available upon request.

Odd sized prints are billed at the closest standard size.

All prints are printed exactly as they appear in the digital image file. All digital files should be edited for color, clarity, corrections, and size by the customer before being uploaded. Artisan Art & Framing does not edit customers’ digital images.

 

Rush Orders:

We will do our best to accommodate our customers on rush orders. Rush order charges can range from 50% to 200% depending on the time. Due to the volume of orders already in progress, rush service may not be possible. Be sure to check with us in advance to determine if Rush Service is available and the estimated cost.